Privacy Policy

Protecting your privacy

Introduction

Your trust matters. Learn how we safeguard your personal information.

This privacy policy explains how IslamicFamily uses and secures any information that you provide when you use our services and website. As an organization, we know that the privacy of your personal information is important; therefore we are committed to ensuring its protection.

How we store your information

Safeguarding your data

Client and staff information is securely stored using cloud-based systems like Podio for intake and service management. Physical records are either destroyed or provided to clients for their personal records. Files retained on-site are kept in secure, restricted locations.

Website data usage

Responsible handling of your information

Any information provided through website forms, such as the Contact or Refugee Sponsorship forms, is used solely for its intended purpose. We never share or sell your data to third parties. Cookies help us analyze website traffic by collecting non-personal data, such as time spent on pages and browser type, but do not store sensitive details like names or emails.

Donation security

Processing your donations with care

Donations made through our website are securely handled by Aplos®, a trusted third-party vendor. IslamicFamily does not access or store financial details such as credit card information. In the event of a data breach, we will promptly notify affected users.

Confidentiality agreements

Maintaining trust and privacy

All staff, volunteers, and board members sign confidentiality agreements before working with IslamicFamily. These agreements ensure client and organizational information is treated responsibly. Staff and volunteers are mandated to report any cases of abuse or neglect, as required by law.

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